Frequently asked questions
How can I contact you?
You can reach us by emailing us at blossomboxs@gmail.com. We are always happy to answer your questions.
🌸 Do you offer refunds or exchanges?
No. All sales are final.
• No refunds
• No exchanges
• No return
Once an order is placed and processed, it cannot be changed or canceled.
🌸 Is this gambling?
No. We are strictly anti-gambling.
Everyone gets the same number and types of boxes per bundle.
The only unknown is the brand and series, not the value or quantity.
🌸 What is a Blossom Box?
A Blossom Box is a curated mystery blind box bundle with authentic blind boxes from brands like Pop Mart, Miniso, Top Toy, and other cute collectible lines.
The box types and quantity are guaranteed.
🌸Can I choose the brand or series?
No — the brand and series are intentionally a surprise.
With the Create-Your-Own Bundle, you can request Smiski and/or Sonny Angel.
🌸 Are the blind boxes authentic?
Yes — 100% authentic.
No replicas. No fake products. No filler.
🌸 What if my order arrives damaged or incorrect?
If your blind box arrives broken, ripped, or incorrect,
contact us within 24 hours of delivery with photos.
🌸 Why are all sales final?
Because Blossom Boxes are mystery products.
By purchasing, you agree that:
• The brand and series are unknown
• Duplicates may happen
• Personal preference is not a valid reason for refunds or exchanges
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